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You are here: Home » The RSS Marketing Diary » RSS Step-by-Step » RSS and E-mail #1: How They Can Work Together?

August 29, 2005

RSS and E-mail #1: How They Can Work Together?

For most marketers online e-mail is still the key marketing and communicational tool, with its use ranging from e-zine publishing, direct sales messages, loyalty campaigns to internal communications between team members.

But getting e-mail through due to spam filters and spam itself is getting increasingly difficult, while anti-spam legislation is putting even legitimate e-mail marketers to risk.

With 100% content delivery ratios, is RSS a replacement for e-mail?

At least right now, certainly not. However, it has become the key supplement to e-mail delivery. While many internet users are starting to ignore e-mail subscriptions and subscribe only to RSS content, the majority is just starting to explore the world of RSS.

As such, the time to get started with RSS is now ? if you want to get an upper hand over your competition before RSS reaches mainstream and at the same time test the RSS marketing approaches that work for you.

Using RSS as a supplementary content delivery channel, next to e-mail, is one of the places to get started. But to use RSS in conjunction with e-mail, you first need to understand some of the basic relationships between these two tools and e-zines and blogs.

A) Understanding Relations Between RSS, E-Mail, E-zines and Blogs

How do these four really relate and what does this mean for your internet marketing strategy?

The most common miss-conception is comparing blogs and e-mail, with many bloggers actually touting blogs as a replacement for e-mail. The truth is, there's no comparison at all, just like comparing apples and oranges.

The second miss-conception is believing that RSS and blogs are somehow strongly related or even that RSS is good only for delivering blog content. The result of this on one side are marketers who do not see RSS as a full-powered communicational channel, and bloggers on the other side who refuse to see e-mail as a viable content delivery vehicle.

Let's set the record straight in the simplest possible terms.

Blogs and e-zines or newsletters are "the what" --- what you publish online ... the content side.

RSS and e-mail are "the how" --- how you get that content or information to the reader ... the delivery side.

RSS/e-mail and blogs/e-zines cannot be directly compared. Blog content and e-zine content can both be delivered via RSS and e-mail, and there is no direct business/logical relation between, for example, blogs and RSS.

What makes sense, for example, is comparing e-zines and blogs. Blogs are "personal" conversations, opinions and news, delivered in a linear structure, usually written in a more personal style, and confined to a limited number of content types.

E-zines on the other hand are more similar to magazines or newspapers, carrying content presented in a complex non-linear content structure, and having the ability to carry many different content types that do not mix well together if provided through a linear content structure. For example, a typical e-zine might include an editorial; a leading article, representing the prevailing topic of a specific e-zine issue; supporting articles, clearly structured to show they are secondary to the leading article; links to the most relevant forum topics and posts; a news section; different advertisements (banner ads, textual ads, advertorials etc.); a Q&A section; a featured whitepaper; etc.

Providing all of this content demands a complex content structure and a strong and experienced editor. The blog format simply does not provide the level of structure needed to effectively present such a complex content mix.

B) Integrating RSS in to Your E-Mail Marketing Strategy

If you can understand these basic relations you can in fact understand how much you can integrate RSS in to your e-mail marketing strategy as a supplement to e-mail as a delivery tool.

For now, here are some of the most basic generic opportunities in using RSS together with e-mail:

1. Use RSS to announce each new issue of your e-mail e-zine, which you make available in full on your website.

2. Provide a separate RSS feed for the articles you publish in your e-mail e-zine and get them to your subscribers as soon as the articles become available, without them having to wait to receive them in your e-mail newsletter. The same goes for your news section, if you have one.

3. If you publish much content in different topic categories in your e-zine, provide a separate RSS feed for each of those topics. Take another look at the elements we listed above that a typical e-zine might include. Each of those elements could in fact become a stand alone RSS feed.

4. If you're doing e-mail autoresponder marketing, provide those very same autoresponders as RSS feeds, allowing your visitors to subscribe either to the e-mail or RSS delivery channels to receive the very same content.

5. If you have your own affiliate program, make sure that your affiliates can also subscribe to your affiliate notices via an RSS feed, not just e-mail. Basically, all you will be doing is duplicating the same content you're sending out via e-mail in an RSS feed.

6. If you're sending out special notices or updates to your existing customers via e-mail, create a special limited-access RSS feed to deliver those same updates via RSS as well.

These should be enough to get you started thinking in the right direction.

Comments

Hi Rok, first of all let me compliment you on an amazing site and blog. I've read through a lot of your content this morning and am going to start linking heavily from my own blog. I especially wanted to compliment you on explaining the relationship between Email, Blogs, E-Zines, and RSS. I have NEVER heard it explained quite that way before, and without a doubt it's the clearest I've heard someone explain it. I think I'll go back to my own "definition of a blog" and change it to more closely match what you've got here. Also, I like the suggestions you have on incorporating RSS into an email marketing program. What I might suggest as one additional possibility is to make ALL content that's available as email marketing content also available as an RSS feed. Some marketers I work with have told me they're concerned about cannibalization using this approach, but I think the important thing to remember is that RSS is also trackable and can provide good supplementary metrics to any email marketing program measurement. Since you correctly identify that a blog is created using what's in essence a simple content management system, there's no reason a marketer couldn't archive their email newsletters/offers to a web page that's available as RSS using such a content management system.

Posted by: Justin Foster at August 29, 2005 9:40 PM

Hi Rok,

Just wondering if you have posted on anything about newsletter versions of your blog...I like to hear what you think of my thoughts, see post:
http://libraryclips.blogsome.com/2005/06/13/newsletter-version-of-your-blog/

I also noticed that Nucleus has a Newsletter plug-in, see here:
http://wakka.xiffy.nl/mynewsletter

Posted by: John Tropea at August 30, 2005 8:31 AM

Feed2Mail.org
This free service turns your rss feed into a mailinglist that your visitors can subscribe. No need to install a software on your webserver. Just include code on your website (see feed2Mail.org) and let people get the latest articles via email. - No pingback needed. Take the code below and change the url to your feed url that's all. No PDF or whatever needed.

Feed2Mail.org

Posted by: uli at August 30, 2005 12:51 PM

Justin:

Thank you very much. Your comments are most apprechiated. I most certainly agree with your views of using RSS and e-mail together. Cannibalization? Of course, but why should they care, if they can achieve the same or better results using RSS. Marketing is not about channels, but about communication and results. Who cares what channel ultimately brings the results, if the financial part remains the same?

John:

I'm not sure what exactly you mean with the question? But, if you're asking whether I supplied some stats on how my e-mail newsletter compares to RSS delivery, then no, not yet. Will do soon.

As for your article, I completely agree.

Especially this part:

"Clients may not like to view your blog daily to see the latest, they may prefer once a week.

Well use an RSS reader! (as the posts accumulate)

That?s not the point?maybe they like the format and flow of a newsletter rather than micro-content."

Anyway, would you consider allowing me to republish that article here?

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Posted by: Elizabeth Talor at July 24, 2007 10:01 PM

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